
Services FAQ
Stop The Guesswork - Get The Answers Here!
Do you have a question or concern regarding the operation of your pool? Brown's Pools & Spas wants to help you find the answer. Our retail associates are always glad to discuss your pool with you and can be reached at one of the numbers at the bottom of the page. We've complied just a few of the many questions we receive from our customers in the categories listed below. Please read on and see if this information is of help in your circumstances:
Pump and Filter Operation
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Running your pump at 12 hours a day during the hottest part of the day during swimming season provides the optimal amount of pool filtration and circulation on a daily basis.
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Up to two to four hours a day, but preferably only as needed to maintain the pool's cleanliness. Constant operation will cause premature wear on the cleaner and the pool surfaces.
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Once a week during swimming season, typically April thru September, and more frequently if the pool water seems cloudy or if an algae growth has started.
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Once a week during swimming season, typically April thru September, and more frequently if the pool water seems cloudy or if an algae growth has started.
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Use BioGuard Strip Kwik or KleenIt at the beginning, middle, and end of season.
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To remove grease and oil buildup in the sann from suntan oil, makeup, etc., and extend the life of your sand.
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For chlorine and mineral pools every 3 to 4 years is recommended. A Biguanide pool's sand should be changed every season.
Chemical Application
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In the evening or late afternoon, or after direct sunlight is off the pool.
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At a minimum, all pools operate optimally if an oxidizing chemical is added to the pool on a weekly basis. The specific product will vary based on the maintenance program being used.
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Even if the water looks clean it could still be unhealthy, not properly sanitized, and out of pH balance. When out of balance, the water can become uncomfortable, and at times dangerous to swimmers.
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Proper water balance will extend the life of your liner and all other pool surfaces. Also, having proper water balance will make pool more comfortable and safer, especially when you have high bather loads.
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Water naturally dissolves calcium hardness, and if there is not enough calcium already in the water it will try to pull it from the liner and make the liner brittle, or cause etching in gunite or plaster pools.
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BioGuard Balance Pak 100 is a necessary pH buffer. Its addition can raise pH beyond the ideal level. Your pH must then be balanced with the addition of Bioguard Lo N' Slo as needed.
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A once a year application that prevents algae, makes your water softer, cleaner, and easier to maintain.
Pool Problems
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This is the beginnings of an algae growth. To prevent this you need to brush your pool more often, especially before you shock the pool, and maintain a higher chlorine level.
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Improper water chemistry has caused iron content in the pool water to no longer stay dissolved in the water and to stain the pool surfaces. This type of staining is removable with the proper chemicals and procedures.
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Improper chemical levels can cause skin irritation, rash, dry skin, or red burning eyes. Test your water for high or low pH and a high combined chlorine level.
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This can be caused by unsequestered metals in the water. To prevent this always have your pool water checked professionally, and mention the problem so a proper remedy can be found.
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Rain pulls pollution from the air and can contaminate your pool water. In most cases rain will lower the pH and lower the alkalinity level. In some cases a lower alkalinity level will lower pH levels as well. It is best to have your water professionally analyzed after any heavy rain fall.
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In most cases dogs are comfortable in pool water, but a dog, depending on the size, can be a great source of contamination in the pool water. You should expect a much higher sanitizer demand for you pool in order to keep it clean and clear if you let your dog swim.
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Add shock to the pool or superchlorinate that evening and test the water within a couple of days.
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While most frogs are repelled by the basic chlorine content of the pool water, sometimes they will continue to congregate in the pool. There are no other chemicals currently available to keep frogs out of a pool.
Mineral Springs Systems
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Yes! The saline content dissolved in your pool water is what gives the chlorine generator cell the ability to make sanitizing chlorine to keep you pool clear. However you still may need to add alkalinity, calcium hardness, pH adjusters, and stain controls, in order to maintain proper water balance for your pool.
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Mineral Springs Beginnings combines different chemical elements to balance your pool and extend the life out of your chlorine generator. The Bioguard Beginnings and Renewal products combine water softeners, algae preventatives, scale inhibitors, pH controls, and chlorine stabilizers with a high grade pure salt to create an easy once-a-week program that keeps your pool clean and comfortable.
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Bioguard Mineral Springs Beginnings is the first step in achieving proper water balance in a salt pool. Bioguard Mineral Springs Renewal is a weekly application to replenish chemical levels due to bather load, splash outs, rain, and to adjust for pH increases caused by the generation of chlorine.
